mybuildr terms and conditions

1. AGREEMENT TO TERMS

These Terms and Conditions ("Terms") form a binding agreement between you ("Customer," "you") and MyBuildr, a product and service of MyPortal Virtual Assistants Corp. / MyPortal Marketing ("MyBuildr," "we," "us," "our"). By creating an account, accessing, or using the MyBuildr platform, website, or any related services (collectively, the "Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

If you are using the Service on behalf of a business or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

2. DESCRIPTION OF SERVICE

MyBuildr is an AI-driven, self-serve small business growth platform. Depending on your subscription tier, the Service may include: an AI-built website builder; automatic local SEO and Google Business Profile management; AI-managed Meta and/or Google advertising campaigns; AI-driven email marketing; SMS/text messaging tools, including automated review-request and marketing messages; an AI chat widget for your website; an AI voice receptionist; reputation and review management; a customer relationship management (CRM) system operating in the background of the Service; social media content generation, scheduling, and automated comment responses; and a unified analytics dashboard.

At higher tiers, the Service may also connect you with human specialists employed or contracted by MyPortal Marketing to manage some or all of the above on your behalf ("Managed Services"). Managed Services are governed by these Terms plus any applicable statement of work or service agreement provided at the time you upgrade.

MyBuildr uses artificial intelligence throughout the Service to generate content, make recommendations, and in some cases take automated actions on your behalf (such as launching an ad, sending a marketing message, or publishing a social post) as described in Section 6 below.

3. ELIGIBILITY AND ACCOUNTS

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate, current information about your business and promptly update it if it changes, since inaccurate information (business hours, services, contact details) directly affects the accuracy of your website, local listings, and AI-generated communications.

4. Subscription Plans, Billing, and Cancellation

MyBuildr is offered across three subscription tiers — Launch, Grow, and Scale — each described on our pricing page, plus optional Managed Services add-ons. Fees are billed monthly in advance to the payment method on file. Subscriptions are month-to-month with no long-term contract required; you may upgrade, downgrade, or cancel at any time, effective at the end of your current billing period. We do not provide refunds or credits for partial billing periods except where required by law.

Advertising spend (for Meta and/or Google campaigns run through MyBuildr Ads) is separate from your subscription fee and is billed directly by the applicable advertising platform to the payment method you connect, or passed through by us as a distinct, itemized charge. We do not mark up ad spend, and your subscription fee and any ad spend will always be shown to you as separate line items.

We may change subscription pricing with at least 30 days' notice to active subscribers; changes take effect at your next renewal.

5. Your Content and Your Data

You retain ownership of the content you provide to us (your logo, photos, business information, brand materials) and of the customer/lead data you upload or connect to the Service ("Your Data"). You grant MyBuildr a license to use, host, reproduce, and display Your Data solely as necessary to provide and improve the Service to you, including training the AI tools on your specific business information so they can generate accurate, brand-consistent content.

You are solely responsible for having the right to provide any customer or lead data you upload to MyBuildr, including any consents required to contact those individuals by email, text, or phone (see Section 7).

Websites, ad creative, email copy, social posts, and other content generated by MyBuildr's AI on your behalf, based on your business information, belong to you once published, subject to our underlying rights in the MyBuildr platform, templates, and AI models themselves, which remain our property.

6. AI-Generated Content and Automated Actions

MyBuildr uses artificial intelligence to draft and, in some cases, automatically publish or send content and take actions on your behalf, including but not limited to: generating and updating website copy; drafting and launching advertising campaigns; drafting and sending email and SMS messages; responding to customer chat messages and phone calls; drafting and posting social media content and comment replies; and recommending or automatically executing marketing actions (e.g. launching a promotional campaign) based on signals it detects in your business data.

Some of these actions may occur automatically, without your prior manual approval, depending on the automation settings you choose within the Service. You are responsible for reviewing your automation settings and understanding what MyBuildr's AI is authorized to do on your behalf. AI-generated content may contain errors or inaccuracies; you are responsible for reviewing outward-facing AI-generated content where practical and for promptly correcting any inaccurate business information that could cause the AI to generate incorrect content.

MyBuildr applies automated safeguards to advertising campaigns (such as excluding your own brand name from paid keywords and applying industry-standard negative keyword lists) intended to reduce wasted ad spend, but we do not guarantee any specific advertising outcome, return on ad spend, lead volume, or ranking result.

7. SMS, Email, and Phone Communications

MyBuildr's tools allow you to send automated text messages, emails, and AI voice calls to your own customers and leads (for example, review requests, appointment reminders, or promotional campaigns). You are solely responsible for obtaining and maintaining all consents required by applicable law before using MyBuildr to contact any individual by SMS, email, or automated phone call, including compliance with the U.S. Telephone Consumer Protection Act (TCPA), CAN-SPAM, Canada's Anti-Spam Legislation (CASL), and any applicable Do-Not-Call registries. You must honour opt-out requests promptly, and MyBuildr will provide standard opt-out mechanisms (such as "reply STOP") that you may not disable.

Where MyBuildr's AI voice receptionist records calls, you are responsible for complying with applicable call-recording consent laws in your jurisdiction and the jurisdiction of the person you are calling, including two-party/all-party consent states, and for ensuring the required AI-disclosure language is used at the start of any AI-handled call where required by law. MyBuildr will provide standard disclosure and consent tooling, but compliance with these laws is ultimately your responsibility as the business initiating contact with your customers.

8. SMS Messaging Program Terms (End Users)

Where a Customer uses MyBuildr to send text messages to its own customers, leads, or patients ("End Users"), the following terms apply to that specific messaging program and are stated here for the benefit of End Users as well as Customers:

Opting in to receive text messages, such as automated review-request messages sent after a completed visit, is entirely voluntary and is never a condition of purchasing goods or services, receiving treatment, or maintaining a relationship with the Customer.

Message frequency varies by program but is typically limited, for example one message per completed visit for a review-request program. Message and data rates may apply, depending on the End User's mobile carrier and plan.

End Users may opt out of a specific SMS program at any time by replying STOP to any message received through that program, and may reply HELP for support. Carriers are not liable for delayed or undelivered messages.

Customers remain responsible for ensuring their own opt-in process for this program is voluntary, clearly documented, and compliant with applicable law, as described in Section 7 above.

9. Managed Services

If you subscribe to a tier or add-on that includes Managed Services, you authorize MyPortal Marketing personnel or contractors to access your MyBuildr account, connected ad accounts, social accounts, and related credentials solely to perform the services you've requested. Managed Services do not guarantee specific results (rankings, lead volume, revenue, or ad performance). Additional terms specific to Managed Services may be provided separately at the time of purchase and will control over these Terms in the event of a conflict specific to that service.

10. Acceptable Use

You agree not to use the Service to: violate any law or third party's rights; send unlawful, deceptive, harassing, or unsolicited communications; misrepresent your business, its offerings, or its reviews; upload content you don't have the right to use; attempt to reverse-engineer, resell, or white-label the Service without our written permission; or interfere with the security or proper functioning of the Service. We may suspend or terminate accounts that violate this section.

11. Third-Party Platforms

The Service integrates with third-party platforms, including Google (Search, Ads, Business Profile), Meta (Facebook, Instagram, Advantage+), social media platforms, and SMS/voice infrastructure providers. Your use of those integrations is also subject to the applicable third party's own terms of service, and we are not responsible for changes, outages, policy enforcement, or account actions taken by those third parties, including ad account suspensions or platform policy violations.

12. Disclaimers and Limitation of Liability

The Service, including all AI-generated content and recommendations, is provided "as is" without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free operation, specific search rankings, advertising results, lead volume, or revenue outcomes. To the maximum extent permitted by law, MyBuildr and MyPortal Marketing will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenue, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the three months preceding the claim.

Nothing in this section limits liability that cannot be limited under applicable law.

13. Termination

You may cancel your subscription at any time through your account settings. We may suspend or terminate your access to the Service if you violate these Terms, fail to pay applicable fees, or if we discontinue the Service, with notice where reasonably practical. Upon termination, your right to use the Service ends, though provisions of these Terms that by their nature should survive (including Sections 5, 8, 10, and 12) will continue to apply.

14. Governing Law and Disputes

These Terms are governed by the laws of that jurisdiction, without regard to conflict-of-law principles.

15. Changes to These Terms

We may update these Terms from time to time. We will notify active subscribers of material changes by email or in-app notice at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

16. Contact

Questions about these Terms can be sent to support@myportalmarketing.com. MyBuildr Marketing Inc. 48 Webb Circle Haliburton, Ontario K0M1S0 Canada Email: grant@myportalmarketing.com